Britt - 3x13 Kilim Runner

Taking care of your beautiful Afghan rug is simpler than you might think—here’s how:

Vacuum Regularly: Give your wool rug a nice little workout every other week—it's naturally dust repellant, but it still loves the attention. Just tuck those fringes under (so they don't get a bad haircut) and give it a good vacuuming according to your usual schedule.

Spot Clean: Mix mild soap and baking soda in room temperature water for spills. Dip a clean cloth into the solution and then dab, dab, dab away at the stain—like you're giving it tiny little kisses—until the stain comes out. Let it air dry and voilà!

Stubborn Stains: If a stain just won't quit, it's time to call in the pros! Reach out to a reputable local professional handmade rug cleaner—they'll handle it like a champ.

For more details, check out our Ownership Guides.

Shipping

Please note any Bespoke Rug is made to order. See lead times in description.

• United States: Free shipping, delivery in 5-7 business days.
• International: Tiered shipping prices, delivery in 2-7 business days.

Returns

• Policy: Return within 7 days of delivery. E.g., if your rug arrives on December 1, you’ll have until December 7 to return or exchange it—just in case it’s not quite the perfect match you were hoping for!
• Free Returns: Available if exchanging for a rug of equal or greater value (one exchange only).

For more details, visit our Shipping and Returns Policy.

Thank you for your interest in the customization process! We are currently accepting customizations for rugs that are size 7x10 and larger. Please fill out the form below and we will get back to you within 24 hours. You can also visit our Customize a Rug page for more information about the customization process.