Returns: As Nargis learned firsthand when she grew up on Afghan rugs, your rug should make you happy in your space.  With that in mind, our return policy is very simple and fair:

• you have 45 days to return the rug; and
• you are responsible for any loss in value if an item isn't returned in its original condition.

Exchanges: If you decide to exchange your rug for another rug of equal or greater value, The Rug Mine will cover your return shipping costs (except for international shipments outside the United States).  Otherwise, clients cover the cost of returns that do not result in an exchange.