Showroom hours: Mon - Sat | 9:00 a.m. to 5:30 p.m.

Returns: In crafting your perfect space, we at The Rug Mine believe that every piece, including your rug, should bring you joy — just as they did for Nargis during her childhood in Afghanistan. Thus, our return policy has been thoughtfully designed to be both straightforward and fair:

  • Feel free to take a full 14 days after delivery to decide if your rug is a keeper;
  • If your rug came with a complimentary pad, kindly include that in your return;
  • Please note, if the returned items are not in their original condition, it may result in a decrease in your refund due to loss in value.

    Exchanges: In the spirit of finding just the right rug for your space, we're happy to help facilitate exchanges. If you're eyeing another rug from our collection that's of equal or greater value, The Rug Mine will happily shoulder the return shipping costs for you. This applies to all our clients across the United States (unfortunately, we can't extend this to international shipments at this time). If you decide to simply return without an exchange, the cost of return will be on you.

    Remember, the perfect rug can transform a room, so it's worth finding one that's just right.