Shipping Policy

San Diego

Enjoy free shipping,  or if you prefer a personal touch, I'd be delighted to personally deliver your rug right to your doorstep with all the warmth and love you'd expect. Of course, traditional shipping is always an option too!

Domestic

At The Rug Mine, we offer free domestic shipping across the United States on all items, including area and runner rugs. This ensures our clients can enjoy our beautiful, handcrafted rugs without worrying about extra costs.

International

For our international clients, we are delighted to offer free shipping on all orders over $1,000 USD. This policy ensures fairness and transparency, so you can confidently bring a piece of our exquisite craftsmanship into your home, knowing exactly what to expect.

International Duties & Taxes

All our international shipments go out as Delivery Duty Unpaid (DDU). That means your local customs office might charge extra duties and taxes once your package arrives. We wish we could predict or control these costs, but sadly, they're out of our hands and will need to be taken care of on your end. Thank you for understanding!

When will my order ship?

All orders will be processed and shipped within 24-48 hours. All orders are shipped from San Diego, California. San Diego-orders must be made before 2 p.m. to ensure same-day delivery.

Where do you ship and how long does the shipping take?

We're excited to send our treasures all the way to your doorstep, no matter where in the world that might be! In the U.S., expect your package in about 3-5 business days. For our international friends, it's usually 4-5 days, depending on your location.

If you're in a bit of a rush and need it sooner, just reach out. I'd be more than happy to sort out express shipping for you!

Questions about shipping?

Please email us using the contact page form.